How our story began
With more than 15 years of collection, distribution and reporting expertise the intuitive PDA has become the PDA of choice.
Integrated cloud-based technology means secure access and processing can be done from anywhere at any time, with a world-class process that enables you to collect from your consumers and distribute their payment to their nominated creditors.
How it works
- Collections are the life-line of a Debt Counselor.
- We focus relentlessly on increasing collection rates and continuously look for new and improved collection mechanisms to add to our capability set.
- Various payment collection methods are available, such as;
- Debicheck (TT1 real time and TT2 delayed)
- Debit EFT (Ad-hoc strikes and Restrike functionality)
We are integrated with our banker, ensuring fast and seamless payments to Credit Providers and Debt Counselors.
Same day distribution runs are processed for collections received by 10h00.
Debt Counselor fees can be paid on day 1, alleviating cash flow constraints, which is but one of the many levers available whereby the iPDA can customize certain business rules to accommodate your business needs.
Consumer and Plan Validation
Validation ensures accuracy, which leads to less time spent on correcting errors.
- Consumer validation is done by verifying the consumer ID being correct.
- Account verification services (AVS) allows for verification of the Identity of an account holder against the bank account number supplied.
- Plan validation by verifying all creditor references and account details matches the payment rules provided by the major banking institutions in SA.
The iPDA investigates all payment exceptions as part of the Payment Plan Validation Rules and with the assistance of major creditor groups, the validation rules improves on an ongoing basis, therefore reducing exceptions.
Our Debt Counselors are equipped with an exception management tool, which makes resolving of exception funds hassle free by resolving pending exception transactions directly on the iPDA platform, thus eliminating email and telephone instructions/enquiries completely.
In the event of consumer debit order reversals the iPDA will firstly attempt to collect all available funds from the consumer profile before net settling DC fees.
This means no more invoicing by the PDA for unearned fee returns.
The iPDA provides a holistic view of your business performance through comprehensive reporting that enables Debt Counselors to effectively monitor and manage activities, including:
- Collection management
- Distribution management
- Plan and exception management.
These capabilities are looped back to the integrated front end, with interactive action driven dashboards.
The iPDA provides you with
- System set up and onboarding support
- System training
- Dedicated Relationship Manager
- Client Service Support Desk via email@example.com
All our Debt Counselors are regarded as partners, each with their own unique business requirements and therefore we have a host of levers available whereby the iPDA can customize certain business rules to accommodate your business needs.
The iPDA integrated a messaging service into the front end workflow system, ensuring your consumer stays in touch with the process, from onboarding and with every payment going forward.
We are moving towards a self-service model, with our exception management tool being the first step. Our longer term goal includes a Creditor, DC and Customer portal, eliminating proof of payment enquiries.
OVERVIEW OF TECHNOLOGY
Our Integrated Front End System Solutions
Intuitive Front End (IFE)
intuitive is set to revolutionize the debt review industry and your business.
The unique software is intuitive by design with a modular approach, which allows for a fully personalized experience, customized to your business needs.
Because the market deserves better, more intuitive solutions.
Lead & Application
The different plan calculation, credit bureau integrations and plan validation rules allows your establishment to onboard viable candidates suited to your business.
Legal/ Court Proceedings
An integrated legal solution that allows for minimal process delays, as the attorneys can access all required information and provide your establishment with real-time feedback, eliminating time and money wasted.
Automation, from messaging to the consumer portal, allows for consumer self service which ensures a low touch low cost model, whilst continuing to deliver service excellence.
Our software was built with the NCA and subsequent industry agreements as foundation.
This coupled with our extensive Debt Review experience makes Maximus the most complete Debt Counseling Software available for Debt Counselors to efficiently navigate through every step of the Debt Counseling Process.
WHO WE ARE
Chief Executive Officer
11 years of experience in the collections, financial systems development and Debt Review Industry
In life, there are no problems, there are just solutions waiting to be implemented.
Client and Sales Relationship Manager
Believe in God, Believe in Yourself, Believe in making a difference.
Project Co-ordinator and Scrum Master
12 years experience in the Debt Review Industry
Be the change you want to see.
Business Data Analyst
13 years experience in the Debt Review Industry
Be mindful of opportunities in your path to do good, seize every moment and let your light always shine.
Head of Customer Service
7 years experience in the Debt Review Industry
Love & kindness are never wasted.They always make a difference. They bless the one who receives them and bless you – the giver.
Human Resources Facilitator
8 years experience in the Debt Review Industry
My passion is people. I love seeing growth and am passionate about cultivating meaningful connections.
Reyno Van Der Hoven
Chief Technology Officer
20 years experience in the information technology sector and 13 years experience in the debt review industry.
Take the rock out of your shoe.
Partner with us to change the way you work.