Welcome to iPDA
Built with Debt Counselors in mind, the iPDA delivers superior collections, distributions and reporting capabilities.
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We offer a range of benefits and controls that makes the way you serve your clients faster, cheaper and more intuitive.
How our story began
About us
With more than 15 years of collection, distribution and reporting expertise the intuitive PDA has become the PDA of choice.
Integrated cloud-based technology means secure access and processing can be done from anywhere at any time, with a world-class process that enables you to collect from your consumers and distribute their payment to their nominated creditors.
iPDA
Journey
iPDA
How it works
Collections
- Collections are the life-line of a Debt Counselor.
- We focus relentlessly on increasing collection rates and continuously look for new and improved collection mechanisms to add to our capability set.
- Various payment collection methods are available, such as;
- Debicheck (TT1 real time and TT2 delayed)
- Debit EFT (Ad-hoc strikes and Restrike functionality)
- EFT
Distributions
We are integrated with our banker, ensuring fast and seamless payments to Credit Providers and Debt Counselors.
Same day distribution runs are processed for collections received by 10h00.
Debt Counselor fees can be paid on day 1, alleviating cash flow constraints, which is but one of the many levers available whereby the iPDA can customize certain business rules to accommodate your business needs.
Reporting
The iPDA provides a holistic view of your business performance through comprehensive reporting that enables Debt Counselors to effectively monitor and manage activities, including:
- Collection management
- Distribution management
- Plan and exception management.
These capabilities are looped back to the integrated front end, with interactive action driven dashboards.
Consumer and Plan Validation
Validation ensures accuracy, which leads to less time spent on correcting errors.
- Consumer validation is done by verifying the consumer ID being correct.
- Account verification services (AVS) allows for verification of the Identity of an account holder against the bank account number supplied.
- Plan validation by verifying all creditor references and account details matches the payment rules provided by the major banking institutions in SA.
Exceptions management
The iPDA investigates all payment exceptions as part of the Payment Plan Validation Rules and with the assistance of major creditor groups, the validation rules improves on an ongoing basis, therefore reducing exceptions.
Our Debt Counselors are equipped with an exception management tool, which makes resolving of exception funds hassle free by resolving pending exception transactions directly on the iPDA platform, thus eliminating email and telephone instructions/enquiries completely.
Net settlement
In the event of consumer debit order reversals the iPDA will firstly attempt to collect all available funds from the consumer profile before net settling DC fees.
This means no more invoicing by the PDA for unearned fee returns.
The iPDA provides you with
Support
- System set up and onboarding support
- System training
- Dedicated Relationship Manager
- Client Service Support Desk via help@intuitive.co.za
System Messaging
The iPDA integrated a messaging service into the front end workflow system, ensuring your consumer stays in touch with the process, from onboarding and with every payment going forward.
Business Rules
All our Debt Counselors are regarded as partners, each with their own unique business requirements and therefore we have a host of levers available whereby the iPDA can customize certain business rules to accommodate your business needs.
Service Model
Features included on the iPDA self service UI:
- Management of all consumer exception funds;
- Generating proof of payments and/or creditor payment schedules;
- Generating any ad hoc DC reporting – including recon reports, which enables a Debt Counsellor to provide the Consumers or Creditors with a full holistic view of all funds received and distributed.
OVERVIEW OF TECHNOLOGY
Our Integrated Front End System Solutions
Intuitive Front End (IFE)
intuitive is set to revolutionize the debt review industry and your business.
The unique software is intuitive by design with a modular approach, which allows for a fully personalized experience, customized to your business needs.
Because the market deserves better, more intuitive solutions.
Download Brochure
For more information, click here to download the product brochures in PDF format
Lead & Application
Payment Plan
The different plan calculation, credit bureau integrations and plan validation rules allows your establishment to onboard viable candidates suited to your business.
Legal/ Court Proceedings
An integrated legal solution that allows for minimal process delays, as the attorneys can access all required information and provide your establishment with real-time feedback, eliminating time and money wasted.
Road to Recovery
Automation, from messaging to the consumer portal, allows for consumer self service which ensures a low touch low cost model, whilst continuing to deliver service excellence.
Maximus
Our software was built with the NCA and subsequent industry agreements as foundation.
This coupled with our extensive Debt Review experience makes Maximus the most complete Debt Counseling Software available for Debt Counselors to efficiently navigate through every step of the Debt Counseling Process.
Visit Website
For more information, click here to visit the Maximus website.
WHO WE ARE
Our Team
Tiaan Hattingh
Chief Executive Officer
11 years of experience in the collections, financial systems development and Debt Review Industry
In life, there are no problems, there are just solutions waiting to be implemented.
Ansie Greeff
Client and Sales Relationship Manager
Believe in God, Believe in Yourself, Believe in making a difference.
Maryke Venter
Project Co-ordinator and Scrum Master
12 years experience in the Debt Review Industry
Be the change you want to see.
Quintin Kok
Group Financial Manager
7 Years experience in the financial industry
Success is not final, failure is not fatal, it is the courage to continue that counts
– Winston Churchill
Sanja Heyneke
Business Data Analyst
13 years experience in the Debt Review Industry
Be mindful of opportunities in your path to do good, seize every moment and let your light always shine.
Jolene Bailing
Head of Customer Service
7 years experience in the Debt Review Industry
Love & kindness are never wasted.They always make a difference. They bless the one who receives them and bless you – the giver.
Carissa Lawrence
Human Resources Facilitator
8 years experience in the Debt Review Industry
My passion is people. I love seeing growth and am passionate about cultivating meaningful connections.
Hugo Roux
Chief Technology Officer
20 years experience in the information technology sector and 8 years experience in the debt review industry.
Decide. Commit. Execute!
Our Partners
DC Credit Protect
DC Credit Protect provides credit life insurance to the clients of Debt Counselors.
Van der Hoven Attorneys
We are a South African firm of attorneys and conveyancers specialising in the National Credit Act.
VeriCred Credit Bureau
VeriCred Credit Bureau was born in 1990 and is the newest registered Credit Bureau in South Africa.
Partner with us to change the way you work.
iPDA
Get in Touch
Suite 27
Monument Park Shopping Centre
73 Skilpad Road, Monument Park
Pretoria 0181
012 004 2888
info@ipda.co.za
New Business Enquiries
help@intuitive.co.za
Existing Debt Counselors & Consumers